EUROPCAR RENT A CAR COSTA RICA

Europcar International Europcar Rent a Car Costa Rica Offices and Stations Services Coverage Rental Requirements Terms and Conditions Cars for Rent

CARS FOR RENT WITH EUROPCAR INTERNATIONAL

Daihatsu Bego ( 4WD - 3 persons ) Manual or Automatic

Toyota Rav 4 Superior ( 4WD - 4 persons ) Manual or Automatic

Toyota Prado ( 4WD - 5 persons )

Toyota Prado ( 4WD - 7 persons )

EUROPCAR INTERNATIONAL

Europcar International was founded in Paris in 1949. Nowadays it operates a fleet over 250,000 vehicles at 2977 locations in 170 different countries, covering Europe, the Middle East, Africa, Indian Ocean, Central America, Mexico, Caribbean and Asia Pacific. It is owned by Eurazeo, one of the most important investment companies in Europe, offering stability, one of the largest fleets of cars worldwide and holding a name of one of the most prestigious rent a car companies in Europe.

EUROPCAR COSTA RICA

On a constant search to improve the services offered to our clients, on July 2000 Prego Motor de Costa Rica acquired the Europcar franchise.

Europcar Costa Rica is a Costa Rican company that began operations in 1989 under the name of PREGO RENT A CAR; name under which it operated until July 2000, when it became a proud franchise member of Europcar International, the first Central American franchise for this company. Operating under an important franchise allows us to offer costumers an on-line reservations system, an excellent fleet of cars, a high quality standard, besides the fact that our costumers obtain frequent flyer miles every time they rent a car with us.

SERVICES

We offer a wide range of services to meet the most demanding tastes. Costumers will find available in our offices:

The first additional driver is free. Next additional drivers: US $ 3.00 per day per driver.
Young Drivers Cover: US $ 5.00 per day
GPS Navigation System US $ 10.00 per day
Baby or Infant Seat: US $ 3.00 per day ( we offer seats for infants 5-40 lbs (2.2 kg-18 kg) )

A complimentary cellular phone can be provided by the rent a car. It can be reserved but it is subjected to availability. The cellular phones work with prepaid telephone cards. ( US $ 5.00, 10.00, 15.00, 20.00 ) The customer has to purchase the telephone cards on its own. This can be done directly with Europcar or at any local selling point throughout the country.

• Surf racks
• Ice chests / coolers
• Rain coats
• First aid kits
• FREE Delivery / collection in the greater San José area, between our 7 offices countrywide and in the Guapiles (Tortuguero) and Sarapiqui area special prices for deliveries to other areas in the country (price list available – please inquire)
• Re-fueling services or pre paid gasoline available
• Bilingual ( English / Spanish ) personnel to assist with information & recommendations
• Europcar Road Assistance, with 20 stations along the country to assist emergencies and 24/7 emergency telephone hot line. Our costumers can reach us any day, at any moment.
• FREE maps, directions and driving instructions.

RENTAL REQUIREMENTS

Rental requirements Renters must meet the following basic requirements:

Minimum driver age is 21
Driver must carry original and valid driver´s license from residency country
Rental Agreement signer must carry valid and original passport
Rental Agreement signer must carry valid and original credit card ( Visa, MC, Amex )
Rental Agreement signer must carry valid and original Tour Operator voucher
When the Customer purchases the Basic Protection ( LDW + SLI ), the required guarantee deposit with the credit card is from US $ 750.00
When the Customer purchases the Basic Protection ( LDW + SLI + SLDW ), the required guarantee deposit with the credit card is from US $ 100.00

TERMS & CONDITIONS

Cancellations
All cancellations must be done in writing and the reply must carry Europcar’s seal and signature.

Cancellation fees apply as follows:

High Season
Up to 24 hours prior to arrival: NO CHARGE
Less than 24 hours prior to arrival: 1 FULL RENTAL DAY

Low Season
Up to 12 hours prior to arrival: NO CHARGE
Less than 12 hours prior to arrival: 1 FULL RENTAL DAY

If the Agency does not have a credit line, prepayments must be in Europcar’s account no less than 24 hours prior to passenger’s arrival, otherwise full payment will be charged to passenger’s credit card.

Flight Information Europcar will guarantee passenger’s pick up at the airport terminal only if the flight information (airline carrier, flight number and arrival time) is provided with the reservation request, or at least 6 hours prior to flight arrival.

Europcar’s service for terminal pickup is during normal office hours, from 6:00 a.m. to 10:00 p.m.

Passenger’s in delayed flights coming in after 10:00 p.m. should contact our emergency service: 357-3838 once they arrive, in order to coordinate next day hotel delivery.

Flexibility
Europcar grants one (1) hour (two hours in low season) for vehicle pick up after the time specified in the reservation confirmation. After this time, the reservation is cancelled and delivery is subject to availability.
Europcar also grants one (1) hour for vehicle return after the time specified in the rental agreement. After this time, a charge of $ 10 USD per hour is applied. A full rental day will be charged after 4 hours of overtime. All delays in vehicle returnal must be coordinated with our reservations department.

No show
A NO-SHOW is considered when:
• The passenger with a confirmed reservation does not show up to one hour after the time stated in the reservation document (unless amended by the customer himself or the agency, prior to his arrival)
• Reservations are not cancelled in valid time (see cancellations above)
• Cancelled flights up to 24 hours after original arrival time.
• When the Customer is not registered in the Hotel or place that the Agency has indicated for vehicle delivery (information will be verified with the Agency prior to delivery departure)

In all of these cases a one rental day penalty will apply.

Responsibility
Europcar Costa Rica will not assume responsibility for any damage, loss or harm to people or properties derived directly or indirectly by acts of Nature, detainment, delays due to strikes, quarantines, civil disturbances, government regulations and restrictions, road closings or any other which Europcar Costa Rica has no direct control of.